Save time with Keremet Bank: queuing system in all branches of the country!
The very convenient service such as a queue management system has been launched in all the branches of Keremet Bank being marked by the intensive customer flow. For the first time, the queuing system had been tested by the Bank in the Capital, and now this innovation became available to customers of all regional branches.
- Now each customer, when applying to any of the Keremet Bank branches, receives a ticket in special terminal specifying the selected service and the queue number. As soon as the turn comes up, a number is displayed on the electronic board and a voice invitation to the required specialist sounds in the language chosen by the customer: Kyrgyz, Russian or English.
“It is is the great solution and the excellent tool for efficient and prompt service to our customer. The queue management system distributes automatically visitor flows to the required specialists. Having received the ticket, customers can be comfortably accommodated in the waiting area and can wait comfortably for their turn in full confidence that they will not miss it, - the Deputy Chairman of the Bank Management Board Narynbek Alybaevich Alybaev says about the innovation. "We are confident that our current and future customers will appreciate this convenient innovation."
Owing to this system, the Bank has daily an analytical state of affairs concerning the proportion of the provided services and the speed of their processing, which enables, if necessary, to adjust the front office working process by saving time for both customers and bank operators.
Keremet Bank as a digital-oriented bank is constantly optimizing its activities. Currently, the active work is executed to integrate the queue management system with the mobile application of Keremet Bank - literally in a few months the customers will be able to “join” the queue in advance by planning their time without unnecessary waiting at the bank, and also they can leave feedback on the received service.
For all questions of service, please contact 24-hour Call Center of “Keremet Bank” OJSC by phone: (0312) 55 44 44, WhatsApp - (0557) 55 44 44, through the website feedback form and via e-mail: call-center@keremetbank.kg.
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